Shipping policy

Last updated: July 27, 2026

 

Where We Ship

We currently ship only to eligible addresses within the United States. We do not offer international shipping at this time.

Order Processing Time

·     Orders are normally processed within 1 to 2 business days after payment is successfully completed.

·     Orders are processed on business days, Monday through Friday, excluding U.S. public holidays.

·     The daily order cutoff is 5:00 PM Central Time (CT). Orders placed before the cutoff on a business day begin processing that business day. Orders placed at or after the cutoff, on weekends, or on U.S. public holidays begin processing on the next business day.

·     Processing time is separate from carrier transit time.

Shipping Method and Estimated Delivery

We currently offer Standard Shipping for eligible U.S. orders unless another shipping method is clearly displayed at checkout. Carrier transit normally takes an estimated 1 to 7 business days after the order ships.

Estimated total delivery time is 2 to 9 business days, consisting of 1 to 2 business days for processing plus 1 to 7 business days for carrier transit. This estimate excludes weekends and U.S. public holidays.

Delivery dates are estimates, not guarantees. Weekends and U.S. public holidays are not business days. Weather, carrier disruptions, holidays, high order volume, address verification, and other events outside our reasonable control may cause delays.

Shipping Charges

·     A flat standard shipping fee of $9.99 applies to each eligible U.S. order.

·     The $9.99 shipping charge and applicable taxes are displayed before checkout is completed.

·     The amount displayed at checkout is the shipping amount charged for that order.

Packaging Standards

We prepare orders using packaging that is reasonably suitable for the product’s size, weight, material, and fragility. Depending on the item, packaging may include protective wrapping, cushioning, dividers, inner packaging, or other protective materials. Packages are placed in an appropriately sized outer package, securely sealed, and labeled for carrier handling.

Packaging may differ from product photographs and may be selected based on safe transit and available packaging supplies. Customers should retain the product packaging and shipping materials until they have inspected the order, especially when reporting damage or requesting a return.

Carriers and Tracking

Depending on the destination, package size, item type, and service availability, orders may be shipped through USPS, UPS, FedEx, DHL, or another established carrier. When tracking is available, we will send a shipping confirmation with the tracking number. Tracking may take 24 to 48 hours to begin updating after the carrier receives the package.

Shipping Address Accuracy

Customers must provide a complete and accurate delivery address. We are not responsible for delays, failed delivery, returned packages, or added costs caused by an incorrect, incomplete, or undeliverable address provided at checkout. Contact us immediately if you notice an address error. We cannot guarantee that an address can be changed after processing begins.

If a shipment is returned because of an address issue, refusal, or failed delivery caused by customer-provided information, we will review the order and explain the available options. Additional shipping charges may apply to an approved reshipment.

Cancellation Requests

Cancellation requests must be submitted within 12 hours after the order is placed by calling +1 505 483 0863 or emailing support@minimuplifestyle.com. We will review the request and confirm whether it is accepted within 48 hours after receiving it. A cancellation is not final until we confirm it. If the order has already entered fulfillment or shipment, cancellation may not be possible.

Delayed Shipments

If tracking has not updated for more than 48 hours after the initial carrier scan, or the package is later than the final estimated delivery date, contact us at support@minimuplifestyle.com or +1 505 483 0863. We will review the tracking and assist with a carrier inquiry when appropriate.

Packages That Never Arrive

If an order does not arrive by the final estimated delivery date, contact us through phone or email with the order number and delivery address. We will review the carrier status and may ask the carrier to investigate. Please cooperate with reasonable requests for information needed for the investigation.

If the carrier confirms that the shipment was lost, misdirected, or undeliverable for reasons not caused by an incorrect or incomplete customer-provided address, we will offer an appropriate resolution based on product availability, such as a replacement at no additional product cost or a refund to the original payment method. When a refund is approved because the order never arrived, the original standard shipping charge for that order will also be refunded.

Delivered but Not Found

When tracking shows delivered but the package cannot be found, first check the delivery area, household members, neighbors, building management, mailroom, and the carrier. Then contact us promptly. We will assist with a carrier review where reasonably possible. A replacement or refund is not automatic when tracking confirms delivery and the carrier cannot verify loss before or at delivery.

Damaged or Incorrect Shipments

Inspect the order after delivery. If an item arrives damaged, defective, or incorrect, contact support@minimuplifestyle.com or +1 505 483 0863 within 48 hours after delivery. Include the order number, a description, and clear photos of the item, outer packaging, shipping label, and protective materials. We will review the issue and may offer a replacement, refund, prepaid return label, or another appropriate resolution.

Contact Us